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member recruitment Archives - Syneka Marketing

Membership Growth

Strengthen your membership programs for 2015 and beyond

By | Advice for Not-for-profit Organisations and Charities, News | No Comments

The most significant challenge facing the not-for-profit sector is the need to diversify income beyond a reliance on government grants. Membership is often is an area that can be developed to increase engagement and provide a sustainable revenue stream.

Syneka Marketing in partnership with Membership Growth has developed the Membership Growth Toolkit. The Complete Toolkit includes nine chapters, covering all aspects of developing membership programs, recruiting members and member retention.

The Membership Growth Toolkit explores the following topics, across nine chapters:

  • Marketing Planning Strategies
  • Member Recruitment Strategies
  • Member Retention Strategies
  • Member Renewal/Reactivation
  • Revenue Earning
  • Recession Busting Strategies for Sustainable Growth
  • Design and Copywriting
  • Online Marketing


Each chapter includes worksheets to help you develop your membership strategies. The Membership Growth Toolkit is available for purchase at www.membershipgrowthtoolkit.com.

Alex Makin appointed Chair of the Australian Marketing Institute’s Victorian State Advisory Committee

By | Advice for Businesses, Advice for Not-for-profit Organisations and Charities, Government | No Comments

The Australian Marketing Institute is the peak association for the marketing profession within Australia. Both myself and Syneka Marketing are members of the Australian Marketing Institute to support the aims of the association.

I recently joined the State Advisory Committee to help shape the future direction of the Australian Marketing Institute and our inaugural meeting was held this evening. At this meeting I was confirmed as Chair for the Victorian State Advisory Committee for a two year term.

The Australian Marketing Institute has undertaken a substantial review phase, including new governance structures and the recent appointment of Lee Tonitto as CEO. As a result, there is an emphasis on strengthening the marketing profession, and growing the relevancy of the Australian Marketing Institute.

The State Advisory Committee is responsible for event planning, as well as member recruitment and retention within Victoria. We have a great team of marketing professionals who have offered their time to the State Advisory Committee and I look forward to working with each member in 2015 and beyond.

I would also like to thank Christine Walker, the outgoing Chair of the Victorian Council. Christine was one of the first people I met through the Australian Marketing Institute and we share a similar passion in developing the marketing profession.

I have often commented that there is a need to define marketing and articulate the value that marketing offers. I look forward to growing the Australian Marketing Institute and highlighting the importance of marketing as a critical function in any business or organisation.

Introducing the Membership Growth Toolkit – Grow your membership and revenue

By | Advice for Businesses, Advice for Not-for-profit Organisations and Charities, News | No Comments

Every association, community organisation, sporting/leisure club and educational institution worldwide – needs to grow their membership and their member revenue. Membership Growth in conjunction with Syneka Marketing, has just launched the most powerful member building program ever produced.

THE MEMBERSHIP GROWTH TOOLKIT –the only membership program you will ever need!

Membership Growth Together

The ideas, guidelines, templates and exercises in The Membership Growth Toolkit (complete with worksheets, case studies and practical examples) will give you the most dynamic, step-by-step plan to dramatically increase your membership this year and for the future. It is a program that you can tailor to your unique membership building requirements – it is simple to use and will allow you to achieve your membership goals effectively, efficiently and with ease.

The Membership Growth Toolkit is divided into nine chapters – each one detailing ways to increase your membership. After a solid overview, with tips and hints to get the most from your program (chapter 1) we move into marketing strategies for recruitment and retention (chapter 2) followed by a complete guide to member recruitment in chapter 3. Once you have solid recruitment plans in place, we move to chapter 4 – member retention – and cover first year member management, how to communicate and engage with your members and how to give and receive quality member feedback.

Chapter 5 covers the vital areas of developing your renewals campaign as well as key ways to win back lost or late paying members. We then move to chapter 6 on building your member revenue – through diverse ways to sell membership upgrades, products, services (such as professional development) and using your member data base to gain more revenue, more often from your members. Chapter 7 will take you through a number of key methods to ensure that you will stabilise your membership and continue to recruit new members, even when times get tough. Never mind what the market is doing, it is what you are doing that counts, in order to ensure future sustainability.

The membership growth tookit is a comprehensive membership resource

The Membership Growth Tookit is a comprehensive membership resource

First impressions matter, and in Chapter 8 you will discover ways to develop and implement creative concepts and materials to ensure members and prospects alike are fully aware of your organisation and your brand. The final chapter 9 will assist you in getting the absolute best with your on-line strategies including your website, social media and other internet tools to build member relationships and loyalty.
The Membership Growth Toolkit is easy to order, is packed with value adding extras and is the only resource you will ever need to build your membership and your membership revenue.

View the Membership Growth Toolkit at www.membershipgrowthtoolkit.com.au

Effective time management can open up many opportunities

Utilising Your Time Profitably

By | Advice, Advice for Businesses, Advice for Not-for-profit Organisations and Charities, Government, News | No Comments

Time is one of the most precious resources you can possess – and it’s free!  Yet we tend to undervalue our time, wasting this precious resource.

Some examples of misuse of this valuable resource are:

  • Lack of communication clarity.  You are unsure of your objectives, direction and focus within your organisation.  It is essential that everyone is heading in the same direction.
  • Lack of thoroughness.  Procrastination.  Inability to ‘follow through’ on a campaign or other member related matters.
  • Endeavouring to do too many things at once.  Performing mainly the interesting job tasks and leaving the more mundane ones.
  • Confusing activity with results and motion with accomplishment.
  • Bad record keeping and filing.  Not utilising a data base to capture and retain vital member information.
  • Unnecessary interruptions, where other workers ‘steal’ time from you (or you from them).

What time wasting ‘sins’ are you guilty of? The above represents the negative aspects of time management.

Below, we will concentrate on positive ways to gain extra time during our working day:

  • Ensure that you have clearly stated objectives, goals and plans.  Everyone within your organisation should be part of this!
  • Write down the 5-6 most important things you need to accomplish each day.  Prioritise them and complete them, one at a time, in order.
  • Plan your activities daily, weekly, monthly.
  • Learn to distinguish between what is urgent (must be completed now) and what is important.  Do not lose sight of long term goals by only completing urgent tasks.
  • Keep records up-to-date.  Use your data base to capture and store vital member information.
  • Learn how to say ‘NO’ to irrelevant questions, time wasters etc without feeling guilty.
  • Do not mistake movement for achievement.  Being busy does not necessarily mean you have accomplished anything.
  • Remember, the more time spent planning, the more successful you will be in member recruitment and retention.

Do you have advice you want a share?  Leave a comment and let us know your time management tips!

Rotary Club of Ringwood

Marketing and Rotary – Presentation to the 2013 Rotary District 9810 Conference

By | Advice for Businesses, Advice for Not-for-profit Organisations and Charities, Presentations, Resources | No Comments

The Rotary Conference is an annual event designed to bring clubs across District 9810, covering Melbourne’s eastern and south-eastern suburbs, together for networking and knowledge exchange.

The conference was held in Wangaratta, and despite replacement coach services it was enjoyable weekend filled with a range of Rotary projects.

The weekend conference covered new initiatives and projects undertaken by clubs within the District. One of the sessions included Marketing and I had the privilege of presenting an overview of strategic marketing to the assembled Rotarians.

Alex Makin on stage at the Rotary District Conference in Wangaratta

Alex Makin on stage at the Rotary District Conference in Wangaratta

Rotary, like any other organisation, needs effective marketing to achieve its goals. Marketing enables individual Cubs to identify their target markets and the objectives they wish to achieve.

Marketing is broader than member recruitment and needs to encompass all potential markets of a Club, including business partners, community organisations and public support. Each of these target markets will have specific reasons for becoming involved and Clubs need to develop consistent messages to ensure a positive interaction.

Individual Rotary Clubs possess their own strengths and these should be used to develop a competitive advantage relative to other organisations. Rotary Clubs are ultimately competing for people’s time and resources. The value proposition needs to demonstrate the benefits from being associated with Rotary.

Key messages should reinforce the strengths of the Club and articulate this value proposition. For example, Clubs could demonstrate the professional skills that are gained through assisting with Rotary projects and the benefits this provides for career prospects. Similarly, Clubs can demonstrate the benefits for business partners in aligning themselves with a globally recognised brand and potential customer base.

Every form of contact someone has with the Club, whether it be through bulletins, brochures, meetings or correspondence is a form of a marketing; since an impression is left with every encounter. All marketing tools need to reinforce the key messages and develop a consistent brand image for the Club.

Alex and the presentation slides at the Rotary District 9810 Conference

Alex and the presentation slides at the Rotary District 9810 Conference

Similarly, a Club’s website and social media presence needs to complement existing forms of communication. A club should utilise a number of tools and evaluate each of them to measure their reach with the desired target market.

Inconsistency creates confusion and diminishes the ability to encourage the target market to interact with Rotary.

Rotary is a high involvement product, it requires a significant commitment from individuals and a consistent image helps to ensure top of mind awareness. In addition, encouraging involvement in projects can assist in recruiting members for specific tasks and to demonstrate the outcomes they can achieve.

The District Conference is a great opportunity to meet fellow Rotarians and to discuss ideas, it is great to see marketing being considered as part of the program fixture.

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