consistent theme Archives - Syneka Marketing

Promoting your Club or Organisation – Presentation to members of Eastern Recreation and Leisure Services

By Advice for Not-for-profit Organisations and Charities, Presentations, Resources One Comment

Eastern Recreation and Leisure Services (ERLS) is a not-for-profit organisation that operates within the Cities of Knox, Maroondah, Whitehorse, Monash, Manningham and Boroondara.  ERLS works with sport and recreational groups to deliver activities for people with a disability through support in providing inclusive sporting programs.

This evening I was invited as the keynote speaker for the ERLS Community Education Briefing where I discussed marketing for sporting and accessibility groups.

Like any not-for-profit organisation there is a need to develop an effective marketing plan to determine key objectives.  This approach enables an organisation to determine its goals and identify strategies to reach prospective members, volunteers and other stakeholders.

The presentation discussed how organisations need a consistent theme and to clearly identify who it is they want to reach and the actions they want someone to undertake.  For example, while the key messages of an organisation would remain consistent, the approach taken to encourage volunteers would be different to facilitating donations.

The second half of the presentation covered the Internet and social media, given that this is an area that is increasingly being explored by not-for-profit organisations.  It is imperative that websites and social media are seen as marketing tools and not simply as IT exercises.

A website and social media presence needs to be considered alongside the other marketing tools that are used by an organisation, such as newsletters, brochures and information sessions. An online presence needs to complement the offline marketing materials and share consistent messages, themes and branding.

An effective website and social media presence can enhance the ability of a not-for-profit organisation to achieve its marketing objectives, but only if it complements other marketing tools.

View Presentation – Promoting Your Organisation

Connecting Up Guest Post – Foundations of a Marketing Campaign

By Advice, Advice for Not-for-profit Organisations and Charities 5 Comments

I will be speaking at the #CU12 Conference where I will be presenting the session Marketing Your Strengths from 1:30pm at North Wharf 1 on Wednesday.

Connecting Up is a not-for-profit organisation that encourages the use and adoption of IT within community organisations, with the conference covering marketing, social media and information technology.

ConnectingUp encouraged presenters to provide a guest blog post and the following article provides an introduction to our Power Session – Marketing Your Strengths:

Need a good example of a successful marketing campaign? Alex Makin from Syneka Marketing shares a case study from Eastern Volunteers

Marketing, like most other activities, works best when you identify your goals. Know what it is you want to achieve and why. This will influence who you will target with your marketing messages, as well as the best methods to reach them.

Know Your Goals

A marketing campaign will not deliver positive results if you have not clearly defined these goals. Once you have identified your goals, you can then determine your target audience. Some campaigns, such as fundraising targets, may have multiple audiences and while there may be differences in the message, there should be a consistent theme.

As a case study, let’s consider a marketing campaign we initiated for Eastern Volunteers, a regional not-for-profit organisation, based in Melbourne’s eastern suburbs. Eastern Volunteers has established a fundraising target to assist in relocating to the ground floor of a building they have purchased.

Currently, the organisation is located on the first floor, creating accessibility issues for its members and clients. As an organisation that provides community assisted transport and volunteer recruitment, there is a need for an accessible and inclusive environment.

The key marketing message was framed around creating an accessible and inclusive community service, reinforced by the permanency that will be created by moving into this building.

Know Your Audience

Now that we have identified a key message, we need to consider who we will be targeting. Know the best method to reach this target audience and the tools you can use to reinforce this message.

A fundraising campaign like Eastern Volunteers requires a multi-faceted approach. There are several target audiences, such as clients, members of other community organisations, business partners, government and the wider community.

Executing the Campaign

For Eastern Volunteers, clients and members can be reached through the quarterly Eastern Volunteers newsletter. While the newsletter has traditionally included a donation slip, the response rate has been low since there hadn’t been a key message framed around seeking donations. The building fund edition of the newsletter prominently featured the campaign and the call for donations. This resulted in an extremely positive response to the campaign and a significant number of donations.

Other organisations and business partners have been targeted through an official launch of the campaign. Official launches can also assist in reaching local Councillors and Members of Parliament, however sufficient lead-time must be provided for these invitations.

Launches can also assist in encouraging media coverage. It is imperative that media releases are considered as part of your campaign. Media coverage helps raise the profile of your campaign and extend its reach. When planning a marketing campaign, consider how it could be supported through a series media releases. Media outlets will not repeat the same content on an ongoing basis so different hooks are required to encourage ongoing interest.

<h2?Be Consistent

Consistency is the key to undertaking successful marketing campaigns. Your message needs to be consistent across all forms of marketing communication with a clear call to action. The call to action is the desired result you are seeking from someone that sees your marketing message.

In the example of Eastern Volunteers, the call to action is clearly the request for a donation and this is clearly stated across all communication tools.

Generally someone needs to see a marketing message several times before they are prompted to respond to the call to action. It is worthwhile considering a variety of appropriate communication tools that can reach this target audience.

Visit www.connectingup.org/blog/foundations-marketing-campaign to view this guest post at ConnectingUp.

Meet Syneka Marketing at #CU12 in Sydney

Natalia Perera, our Creative Director will be leading our team in Melbourne during my time in Sydney. I will be in Sydney until Thursday and have some remaining time available for meetings and in-depth discussions.