annual general meeting Archives - Syneka Marketing

Annecto AGM

By Advice for Not-for-profit Organisations and Charities No Comments

The Annecto AGM was held on the 23rd October and were in attendance. This event combined the formal annual general meeting with a showcase of highlights from the year.

Peter Hitchener served as the MC, providing an excellent facilitator throughout the proceedings. The disability sector is currently is a state of considerable change, and the showcase highlighted the work of Annecto and in particular the impact it makes across the sector.

Well done Annecto for a well organised event!

Early Childhood Management Services Annual General Meeting

By Advice for Not-for-profit Organisations and Charities, News No Comments

Early Childhood Management Services (ECMS) is a not-for-profit organisation and Victoria’s largest provider of early education and care for children. ECMS is one of our valued clients and we have worked closely with them in developing their marketing presence.

Tonight we attended the ECMS Annual General Meeting, providing a reflection on their achievements over 2014 and a focus on their future direction. Every not-for-profit organisation needs to hold an AGM and to produce an Annual Report. Rather than being considered as a regulatory requirement, these activities should be seen as key marketing tools.

This year ECMS produced an online Annual Report, providing insights into the reach of their services, as well as the impact they create through their work in early education and care. The Annual Report was supported through their Annual General Meeting, which involved key partners to further reinforce the strategic direction of the organisation.

Collaborative partners, funding bodies and other stakeholders will often request copies of an Annual Report. Utilising the report as an opportunity to convey your narrative and impact provides the ability to better engage with these stakeholders.

The work undertaken by ECMS in creating their online Annual Report platform demonstrates how a not-for-profit organisation can reinforce their impact in the community.

The ECMS Annual Report for 2014 is available from www.ecms.org.au/annualreport2014

Annual Reports should be considered a key marketing tool for your organisation

Annual General Meetings and Annual Reports – Key Marketing Tools for Your Organisation

By Advice for Not-for-profit Organisations and Charities No Comments

Annual General Meetings are a requirement under State Legislation for Incorporated Associations and have traditionally been held three months after the end of the reporting year.

As a result, AGMs have typically been held around March for groups that use a calendar financial year or September/October for organisations that utilize the financial year.

Holding an Engaging Annual General Meeting

While there is a formal reporting component to an Annual General Meeting, the event should be seen as an opportunity to engage stakeholders and strengthen support. Engaging speakers can assist in strengthening attendance, as can recognition events, to commemorate the dedication and achievements of people supporting your organisation.

Annual General Meetings need to reflect the tone and vision of your organisation. Ensure that invitations are sent in advance, and extend an opportunity for all relevant stakeholders to attend. Even if they are unable to participate, the AGM invitation can be used to re-establish contact with key supporters.

Media participation can be useful for an Annual General Meeting, but make sure there is content that is considered newsworthy. For example, focus the media involvement on the launch of new initiatives, or on the recognition component of your event. The Annual General Meeting should provide an opportunity to celebrate outcomes over the past twelve months and to position your organisation for the upcoming year.

Office-bearers will be elected at an Annual General Meeting and proceedings of this component should be overseen by an independent Chair. Ensure that processes are correctly followed to deliver a fair and valid result.

Annual Reports should be considered a key marketing tool for your organisation

Annual Reports should be considered a key marketing tool for your organisation

An Annual Report – make it a key marketing tool

An Annual Report, including financial data, discusses outcomes over the past year, and provides a written report to accompany the Annual General Meeting.

Annual Reports, need to be seen as more than just a legislative requirement, and should be considered as a key marketing tool for an organisation. For example, funding partners, such as Government and Trusts, will often require a copy of an Annual Report to support a funding submission.

This provides an opportunity to utilise your Annual Report to communicate outcomes, not only for the previous twelve months, but also into the future. Aligning an annual report with strategies identified in your business plan, can assist in communicating this vision, while also demonstrating the progress that is being made to achieve these outcomes.

Annual Reports and Annual General Meetings provide an opportunity to reinforce and strengthen support for your organisation. These requirements can strengthen the support and profile of your organisation.

Collingwood and Abbotsford Residents Association Annual General Meeting

By Advice for Not-for-profit Organisations and Charities, News No Comments

This evening I was invited to speak at the Collingwood and Abbotsford Residents Association (CARA) Annual General Meeting to discuss membership engagement, as well as the use of marketing to engage with the community and other stakeholders.

The Annual General Meeting provided an opportunity to reflect on advocacy undertaken by the group. A particular priority is advocacy for public transport improvements, with the group seeking rail extensions and more frequent services.

I was able to discuss my involvement with the Public Transport Users Association (PTUA) and the public transport improvements I secured during my time as Councillor and Mayor for Maroondah City Council.

Residents Associations provide a conduit between the community and other levels of government, and it was great to share my experiences with the Collingwood and Abbotsford Residents Association.

The 2013 National Conference on Volunteering

By Advice for Not-for-profit Organisations and Charities, News, Presentations, Resources No Comments

The National Conference on Volunteering is a peak annual event for volunteer involving organisations across Australia. The event was organised by Volunteering Australia and hosted by Volunteering SA&NT.

Our Managing Director Alex prepares for his presentation at the 2013 National Conference on Volunteering

Our Managing Director Alex prepares for his presentation at the 2013 National Conference on Volunteering

The Conference had four key themes:

  • Lead – to encourage inspirational leadership
  • Partner – collaboration to achieve results
  • Build – creating innovation
  • Sustain – strengthening foundations

During the conference I co-presented a presentation with Julie Pettett, the CEO Of Volunteering Western Victoria. Putting Research into Practice – the Marketing and Rebranding of Wimmera Volunteers. The presentation discussed the importance of marketing and the experiences of Volunteering Western Victoria in re-engaging with its communities.

Volunteering Western Victoria, was formerly known as Wimmera Volunteers and had remained a static organisation, despite the changing nature of volunteering. There was a need to re-engage the community and to broaden its presence outside of Horsham in Western Victoria.

Alex co-presented with Julie Pettett the CEO of Volunteering Western Victoria

Alex co-presented with Julie Pettett the CEO of Volunteering Western Victoria

Syneka Marketing assisted Volunteering Western Victoria by developing a marketing plan that identified a future direction for the organisation. The marketing plan identified four goals supported in the businesses plan:

  • Be an effective peak organisation
  • Grow access to resources
  • Build capacity in the volunteer and community sector
  • Organisation development

These goals were supported by two further priorities identified in the marketing plan:

  • Diversify and Sustain Funding Support
  • Rebrand Wimmera Volunteers

A business plan identifies what an organisation wants to achieve and a marketing plan looks how to achieve this vision.  A marketing plan then considers the key messages and marketing tools that can reach the required stakeholders.

Diversifying income became a priority, due to the need to decrease dependence on government revenue.  The marketing plan identified business partnerships, the introduction of membership, fundraising and philanthropic programs that could add new income sources. These strategies supported the business plan, with membership complementing the desire to be a peak organisation and partnerships, enabling the development of new programs.

The rebranding of Wimmera Volunteers arose due to the need to position the organisation as a peak body and to re-engage with its community.  A new name, visual identity, logo and marketing materials were developed in six weeks, to launch the new brand at the 2012 Annual General Meeting.

Volunteering Western Victoria

Volunteering Western Victoria

The name Volunteering Western Victoria was selected, since it clearly defined the purpose of the organisation and the role it has in supporting volunteering across Western Victoria.  The tagline  Empowering Communities, Supporting Volunteers, reinforced the impact that the organisation has a local and individual level.

Not-for-profit organisations have limited marketing budgets and a result names should be clearly identifiable to avoid the need to explain the purpose of the organisation.

The new visual identity and brand for Volunteering Western Victoria

The new visual identity and brand for Volunteering Western Victoria

Marketing within not-for-profit organisations requires the ability to reach numerous stakeholders. There is a need for marketing messages that provide a consistent narrative, while being tailored to the needs of individual stakeholders. A not-for-profit organisation needs to not only reach its clients, but also government, business partners, volunteers, other organisations, board members and internal staff.

The aim of the rebrand was to utilise the new name and tagline, as well as modernising the image of the organisation. The rebranding was accompanied by the design of new marketing materials, including brochures, factsheets, posters and website.

The presentation was extremely well received and I would like to thank the many attendees for their interest in the journey undertaken by Volunteering Western Victoria.

Alex and Julie answering questions during the presentation

Alex and Julie answering questions during the presentation

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North Ringwood Community House

North Ringwood Community House AGM

By Advice for Not-for-profit Organisations and Charities No Comments

North Ringwood Community House is a community learning centre, located in Ringwood North. I was a former board member of the organisation and today I was invited to speak at the annual general meeting to discuss volunteering and community participation.

North Ringwood Community is the only community house with registered training organisation status in Maroondah. The house provides a range of classes, including courses in Certificates III and IV, providing employability skills in a community based environment.

Similarly, North Ringwood Community House also provides a range of social, arts and craft courses providing social interaction and support. Community houses support an inclusive community through pathways into education and social connections.

One of the avenues of furthering an inclusive community is through volunteering and providing opportunities to gain and develop skills. I discussed the activities of Eastern Volunteers and the role the organisation undertakes in placing people in other community organisations.

Community organisations can extend their outcomes and reach through working with others to complement their services.