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advertisement Archives - Syneka Marketing

Visit Brisbane ad

Is it Visit Brisbane or Visit Melbourne?

By | Government | No Comments

As a strategic marketing agency it is our role to assist clients in determining their unique value proposition, which in turn informs their target markets and marketing mix. Over the break I encountered this billboard at Southern Cross Station:

 

At first, I thought that it was perhaps an advertisement for a restaurant at South Warf, given it is approximately 1 kilometre from Southern Cross Station and has almost the exact same look and feel as this advertisement.

On closer inspection, I realised that this was not an advertisement for South Warf, but for Brisbane.

Visit Brisbane ad

Visit Brisbane ad

Brisbane, unlike other areas in Queensland, is the urban centre, with a population of 2.3 million. It doesn’t have the glitzy beaches and hotels like the Gold Coast or the pristine scenery of the Whitsunday’s; and in many ways it is a lot like Melbourne.

Brisbane Marketing is the official tourism organisation for Brisbane, with one of its goals to increase interstate tourism from Melbourne. Unfortunately, this campaign has not understood this target audience.

South Warf Melbourne

South Warf Melbourne

Riverside dining at South Warf Melbourne

Riverside dining at South Warf Melbourne

There is no point creating a tourism campaign that looks like it was shot in Melbourne and then sold to people in Melbourne, when they can get the same experience walking 12 minutes from Southern Cross Station.

Tourism exists to generate a return, and while this campaign goes beyond the typical flora and fauna approach it does not look at how to position Brisbane’s strengths relative to Melbourne.

We encourage Brisbane Marketing to look strategically at their target audiences and start creating campaigns that these audiences with value.

Seek’s new marketing campaign – an example of a brand becoming too comfortable and losing its focus

By | News | No Comments

A few years ago I wrote a post about the state of University advertising and how at the time it failed to inspire. Recently, I was quite surprised to see that Seek was following a similar style to these advertisements.

Seek was one of the first businesses in Australia to succeed as a disruptive start up. The impact of Seek has been prolific, it has been able to transform the job market and in doing so, it has demonstrated how technology adds value for both job seekers and employers.

Against many odds, including the international players in the market, Seek has become the market leader as source for finding jobs and recruiting positions.

In the past, Seek undertook a cheeky and innovative approach to advertising, creating campaigns that were witty and clever. Now it appears as Seek has grown, it has changed this approach.

A past campaign

A past campaign

A play on words Source: Smart

A play on words Source: Smart

Seek in its latest campaign, has decided have focused on photographing a series of people, both young and old, who want change in their lives. The tag line “make it count” has been used to reinforce the change. While advocating for Australians to go out there and change their lives, the implementation of this campaign has been poor.

The subjects used in the photography all have serious and unhappy looks on their faces, almost analogous to individuals in not-for-profit advertising, portraying that they have been hard-done-by. These advertisements do not connect with those of us who may be unhappy in our jobs and are looking for a change. Instead the people in these advertisements seem stuck and unable to escape the situations that they are in, reinforcing that sometimes life isn’t fair.

One of the advertisement at a tram stop

One of the advertisement at a tram stop

 

Seek's Make it Count campaign

Seek’s Make it Count campaign

Universities in this country have the advantage of being in a market where there is strong demand. They also do not have an extensive number of competitors and can sometimes, unfortunately make do with poorly implemented marketing campaigns. Seek on the other hand cannot.

With the technology sector consistently building on its innovations, Seek cannot afford to become comfortable. Seek was able to become a market leader because it took risks, focused on being innovative and demonstrated its value to the Australian public. It seems to have forgotten this strategic approach.

We would encourage Seek to revisit their strategy to ensure they continue to position themselves as a market leader and innovator.

Viral Marketing - It's All About Context

Viral Marketing – It’s All About Context

By | Advice for Businesses | No Comments

Over the weekend I was catching up on some YouTube only to be confronted with an odd and rather creepy advertisement from Sportsbet entitled “50 Shades of Greyhound”. Designed as a parody of the trailer for the movie “50 Shades of Grey” the ad parodied the original trailer with a twist, having the male protagonist depicted by a greyhound.

In the span of a week, this ad has already amassed over 300,000 views on YouTube. The video has over 10,000 likes on Facebook and has been shared just under 5,000 times.

A rather different looking Mr Grey

A rather different looking Mr Grey

Viral marketing has gained increased precedence amongst well known brands who want to connect with a younger audience. Brands such as Old Spice, Air New Zealand and Metro Trains have been able to gain world wide awareness and recognition through viral marketing. While the impact of some viral campaigns have been questionable, we believe that the most important thing for a viral campaign is its context.

Personally, I found the Sportsbet 50 Shades of Greyhound ad in bad taste. However I can see their context.

The betting market is a mature and competitive industry with many players. While many individuals who engage in betting and gambling are over 50, there is a growing demographic engaging in online gambling between the ages of 18 to 29. Viral videos and an active social media presence are an effective way of reaching this demographic.

Looking at the social media pages for Sportsbet, they have just under 500,000 likes on Facebook, 98,000 followers on Twitter and over 4,000 subscribers on YouTube. Their content is clearly cutting through to their target markets.

Past campaigns have included parodies of television shows such as Wife Swap and Game of Thrones. They have also taken to making fun of their own customers during the cricket and spring carnival seasons through advertisements depicting various customer segments as “bogan”, the “handholder” and the “International”.

In creating this “lad-like” content, Sportsbet has been able to personify itself as a mate to its younger demographic, breaking boundaries and creating engagement.

50 Shades of Greyhound has been designed for those young men, who may have been forced to watch 50 Shades of Grey with their partner. It also attracts the attention of those questioning the significance of this movie. It is an impossible situation that makes a cheeky link back to its offering.

While I clearly did not enjoy it, I can see young men around the country discussing this advertisement, looking at their phones and checking for the next greyhound race!

Marketing and Budgets – the two can co-exist!

By | Advice, Advice for Businesses, Advice for Not-for-profit Organisations and Charities, Government | 4 Comments

Marketing, unfortunately, has a perception of being largely esoteric and unmeasurable and as such is often viewed as a cost centre.

It is imperative that metrics are developed for marketing activities. Consideration needs to be given to short-term initiatives, like sales campaigns, as well as activities that generate a return over a longer term, such as hosting events or attending exhibitions.

What should I set for my budget?

Research studies and surveys tend to indicate that a business will allocate around 5% to 10% of its revenue to marketing activities. These figures are a guide and would depend on the level of competition, the attributes of your products and services and the potential target markets.

Understanding how customers reach you, lets you prioritise how you invest in marketing.

Understanding how customers reach you, lets you prioritise how you invest in marketing.

Consider how customers reach you

When setting a marketing budget you should begin by understanding how customers currently reach you.

If your website is a critical entry point, then consider how you can bolster traffic to your site, through search engine optimisation and online advertisements. Key metrics, include the conversion ratio, between visitors and people that make online purchases or an enquiry. If the conversion rate is low, you need to explore how people navigate through your website, whether the sales process is easy to undertake and whether the offer is compelling.

If you operate a retail presence, you need to ensure that your store encourages customers to enter, and that sales staff are able to encourage purchases. Measure how many people visit your store and how many become customers. If the conversion rate is low, you could undertake sales training for staff, or potentially revitalise stock, or the store layout.

If you rely heavily on word of mouth recommendations, explore initiatives that can bolster referrals. Would a regular newsletter remind people of your services? Or could you undertake refer a friend initiative or other competitions? Provide a method of acknowledging key customers and the support they have provided.

Understanding how customers are reaching you, allows you to prioritise your marketing budget so you can consider where you can best allocate your resources.

Ensure you can measure outcomes

You also need to consider the outcomes you want to achieve, and then the activities that are likely to generate this return.

For example, conference presentations can be useful in reinforcing expertise, but are likely to generate return over the longer term. How many enquiries would you want from this activity and how do you capture the details of prospective customers?

Other initiatives such as promotions and specials are likely to result in shorter-term gains. You should consider the required number of customers you need to ensure that these specials remain economical.

If you utilise brochures and off-line marketing, then it is important to be able to measure the success rate of these tools.

There is an incorrect assumption that off-line advertising is less measurable than online. While it may be easier to automate online metrics, through the use of Google Analytics and website tracking, you can also measure off-line advertising.

Investing in a unique telephone number can allow to measure enquiries, or alternatively you could include a unique website address that lets you track responses. Referral and discount codes can also provide a method of tracking the effectiveness of off-line advertising.

Be aware of other costs

While budgets are primarily concerned with financial expenditure, it is imperative that you consider the people that are required to undertake the identified activities. Does your staff have the right mix of skills and are the right people allocated to these tasks?

Training may be required to provide the skills required, or you may need to introduce external expertise to complement these initiatives. Furthermore, you need to ensure that staff have sufficient time to undertake the required tasks, particularly if they are not part of their core duties.

There is an opportunity cost when requiring staff to perform activities outside of their core duties. it is important to consider how this will be managed, or whether external support would be required.

You also need to consider whether equipment or supplies are required to perform the required activities. For example, trade shows will require marketing materials and it is imperative that printing costs are factored into this activity.

Marketing can be measured - enabling you evaluate performance and results.

Marketing can be measured – enabling you evaluate performance and results.

Marketing can be measurable

Marketing, when it is undertaken effectively, can be measured, enabling the ability to set targets and to evaluate performance. Start by considering how customers reach you and the activities that can be undertaken to increase effectiveness within these channels.

Also consider, staff time and the other resources that are required for implementation, so that you can have an accurate understanding of the value you are receiving from your marketing activities.

Hearing Nene King Speak at the VECCI Women in Business Lunch

VECCI Women in Business Lunch

By | Advice for Businesses, Advice for Not-for-profit Organisations and Charities | 2 Comments

As a business owner, I enjoy hearing about the successes of other women in business.

Today I attended the Women in Business Lunch organised by VECCI at Crown Palladium. The keynote speaker was Nene King, the former Editor of Women’s Day, who revolutionised the direction of the magazine during the mid 1980-1990s.

Prior to this event, I knew very little about the personal drive of Nene King.

With the recent release of the mini-series Paper Giants: Magazine Wars, Nene has yet again found herself in the spotlight.

I was surprised by her honesty, wit and ability to talk openly about her accomplishments and failures.

During the mid 1980-1990s Nene was one of the most powerful women in Australian media. Nene discussed how she attributed much of her success to her instinct in knowing what the Australian public, and women in particular, wanted.

Mandy McElhinney who portrayed Nene in Paper Giants was also a speaker. Mandy achieved much of her success after appearing as ‘Rhonda’ in advertisements for AAMI. She is an example of a woman, who, with perseverance and resilience, has managed to achieve her goals after turning forty.

It was interesting to hear Mandy speak about portraying Nene, who was someone that she had little contact with in the past.

One of the main things I learned, is that Nene did not regard gender as an issue whist she built up her career. She focused more on achieving outcomes and working towards her vision, of becoming a leading force in media and communications.

The event was well organised and attracted a large audience, including quite a few men! I had the opportunity to network with many people at this event and to discuss their business experiences.

Syneka Marketing

Pro Bono Magazine – Why every not-for-profit needs marketing

By | Advice, Advice for Not-for-profit Organisations and Charities, News, Resources | No Comments

Syneka Marketing has an editorial feature in Source Magazine, discussing the importance of marketing for not-for-profit organisations. We are pleased to have an ongoing association with Pro Bono and to have been featured in their Source Magazine.

Syneka Marketing's advertisement in Pro Bono Magazine

Syneka Marketing’s advertisement in Pro Bono Magazine

Marketing should be an essential part of any not-for-profit organisation. More than ever, not-for-profit organisations have to compete for funding from a diverse range of stakeholders.

Marketing is more than sales, it looks at how you can position your organisation to sustain itself into the future. It considers how to best deliver consistent messages to stakeholders and achieve goals that you set for your organisation.

Marketing is made up of many components, the most important of which is the marketing plan. A marketing plan acts as the blueprint that can be used to implement all marketing actions.

A marketing plan should support your organisational strategies and look at how your organisation can achieve these goals. Common elements include an assessment of internal and external capabilities, key messages, target markets and relevant stakeholders.

A marketing plan can help you to understand the strengths of your organisation and can assist in uncovering new opportunities. Marketing plans also provide guidance on what marketing tools you can use when undertaking your marketing activities, as well as understanding how to measure outcomes and evaluate the success of these tools.

There are many marketing tools; including websites, media releases, brochures, advertisements, telephone and email correspondence and social media. Every form of contact with a stakeholder is a form of marketing as it leaves an impression about your organisation. When used effectively, these tools can effectively promote your organisation to stakeholders.

Marketing tools are most effective when they are used together to promote your goals. This is due to the fact that different mediums allow you to reach your stakeholders in different ways and to capture a larger audience.

It is important to be consistent when undertaking marketing activities. Inconsistency creates confusion and diminishes the ability to provide a connect with stakeholders. Your marketing plan should identify key messages and the tools that should be used to communicate.

You need to make sure that you have staff or a marketing agency that understands your organisation and your key messages. Training and support can help your staff understand how you want to be seen by your stakeholders.

Marketing also ensures that you utilise these tools as effectively as possible. For example, you can integrate your website with social media platforms, like Facebook and Twitter, to provide a consistent image and to save time, by only requiring the need to enter each message once.

Marketing can help you to reach your stakeholders and obtain funding. Effective marketing requires planning and an understanding of where you want to be into the future. Implementation should encompass the use of the right marketing tools that reach your stakeholders and promote your messages.