The 2011 Annual General Meeting of the Maroondah Citizens Advice Bureau

The Maroondah Citizens Advice Bureau is in its 43rd year and provides emergency food relief, information referral and support.

Today’s Annual General Meeting elected committee members for the 2011/2012 year who provide ongoing direction for this vital community organisation. I had previously been a committee member of the Maroondah Citizens Advice Bureau since 2007 where I assisted in the planning and delivery of their business plan.

This plan led to modernisation of the service, including database systems for clients and referral agencies. This results in efficiency improvements, easier access to information and ensuring up-to-date records. The plan also strengthened the marketing of the organisation through a website, as well as ensuring consistent promotional materials and publicity.

Governance reforms were also undertaken providing delegated authority for the office administrator and a clear distinction between paid staff and the committee of management.

I chose not to re-nominate for the committee given that I felt that the changes over the past few years have helped deliver an ongoing and sustainable future for the organisation.

For further information on the Maroondah Citizens Advice Bureau please visit www.mcab.org.au.

Alex Makin

Author Alex Makin

In a career spanning over fifteen years, Alex has been instrumental in transforming, reinvigorating and growing the capacity of businesses and not-for-profit organisations. He is a visionary who understands the big picture. Alex's expertise is a Certified Practising Marketer and as Chair of the Victorian State Council of the Australian Marketing Institute. Alex is also an accomplished speaker, author and mentor and former Mayor and Councillor for the City of Maroondah.

More posts by Alex Makin

Join the discussion 2 Comments

Leave a Reply

%d bloggers like this: